Cookie Policy
Last updated: December 24, 2024
1. Introduction
This Cookie Policy explains what cookies are, how Postification uses cookies, and how you can control cookies when using our service. This policy is designed to comply with the General Data Protection Regulation (GDPR) and the EU ePrivacy Directive.
What are cookies? Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies allow a website to recognize your device and store some information about your preferences or past actions. This helps us provide you with a better experience when you return to our service.
This Cookie Policy applies to all cookies used by Postification and should be read in conjunction with our Privacy Policy.
2. Types of Cookies Used
Postification uses the following categories of cookies:
2.1 Strictly Necessary Cookies
These cookies are essential for the service to function properly. They enable core functionality such as authentication, session management, and security features. Without these cookies, certain features of the service cannot be provided.
Examples of strictly necessary cookies we use:
- Authentication cookies: Used to keep you logged in and verify your identity
- Session cookies: Maintain your session state and preferences during your visit
- Security cookies: Protect against fraud, abuse, and unauthorized access
- CSRF tokens: Prevent cross-site request forgery attacks
Legal basis: These cookies are necessary for the performance of our contract with you (providing the service) and cannot be disabled. They do not require your consent under GDPR.
Duration: Most authentication and session cookies expire when you close your browser (session cookies). Some security cookies may persist for longer periods to maintain security.
2.2 Functional Cookies
These cookies enable enhanced functionality and personalization. They remember your preferences and choices to provide a more personalized experience.
Examples of functional cookies we may use:
- User preferences: Remember your UI preferences, theme settings, and display options
- Timezone settings: Store your timezone preference for accurate scheduling
- Language preferences: Remember your language selection
- Feature flags: Remember which features you have enabled or disabled
Legal basis: These cookies are based on your consent or our legitimate interest in providing an improved user experience. You can disable these cookies, but some functionality may be limited.
Duration: Functional cookies typically persist for up to 12 months or until you clear them.
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our service by collecting and reporting information anonymously. This helps us improve our service and identify issues.
Examples of analytics cookies we may use:
- Usage analytics: Track which features are used most frequently
- Performance monitoring: Identify slow pages or errors
- User flow analysis: Understand how users navigate through the service
Important: All analytics data is aggregated and anonymized. We do not use analytics cookies to track individual users across different websites or services. We do not use cross-site tracking.
Legal basis: These cookies are based on your consent. You can opt out of analytics cookies at any time.
Duration: Analytics cookies typically persist for up to 24 months.
Advertising and Marketing Cookies
Postification does not use advertising cookies or tracking cookies for third-party marketing purposes. We do not sell your data to advertisers, and we do not use cookies to track you across other websites for advertising purposes.
3. Third-Party Cookies
Some cookies are placed by third-party services that we integrate with. These third parties may set their own cookies on your device. We do not control these cookies, and their use is governed by the respective third-party privacy policies.
3.1 Authentication Providers
We use Supabase for authentication services. Supabase may set cookies necessary for authentication functionality. These cookies are subject to Supabase's privacy policy.
3.2 Analytics Providers
If we use third-party analytics services, they may set cookies to collect usage data. These services process data in accordance with their own privacy policies. We only use analytics providers that comply with GDPR and do not engage in cross-site tracking.
3.3 Infrastructure Providers
Our hosting and infrastructure providers may set cookies necessary for service delivery, security, and performance. These cookies are essential for the operation of the service.
3.4 Payment Processors
Payment processors may set cookies during the checkout process. These cookies are necessary for payment processing and are subject to the payment processor's privacy policy.
4. Cookie Duration
Cookies can be either "session" cookies or "persistent" cookies:
4.1 Session Cookies
Session cookies are temporary and are deleted when you close your browser. They are used to maintain your session and preferences during a single visit to our service.
4.2 Persistent Cookies
Persistent cookies remain on your device for a set period or until you delete them. They are used to remember your preferences and settings across multiple visits.
Retention principles:
- Strictly necessary cookies: Duration necessary for security and functionality
- Functional cookies: Up to 12 months
- Analytics cookies: Up to 24 months (anonymized data)
We review cookie retention periods regularly and delete cookies that are no longer necessary.
5. Managing Cookies
You have several options for managing cookies:
5.1 Browser Controls
Most web browsers allow you to control cookies through their settings. You can:
- View and delete cookies stored on your device
- Block all cookies or cookies from specific websites
- Set your browser to notify you when cookies are being set
- Delete cookies when you close your browser
Instructions for managing cookies in popular browsers:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions → Cookies and site data
5.2 Disabling Cookies
Important: If you disable strictly necessary cookies, certain features of Postification will not function properly, including:
- User authentication and login
- Session management
- Security features
- Core service functionality
Disabling functional or analytics cookies will limit personalization and may affect your user experience, but the core service will still function.
5.3 Cookie Preferences
We may provide cookie preference settings within the service that allow you to manage non-essential cookies. These settings will be available in your account settings or through a cookie banner, if applicable.
6. Updates to Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
- Posting the updated Cookie Policy on this page with a new "Last updated" date
- Sending an email notification to the address associated with your account (for material changes)
- Displaying a notice within the service
Your continued use of the service after any changes to this Cookie Policy constitutes your acceptance of the modified policy. We encourage you to review this Cookie Policy periodically.
7. Contact Information
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
Privacy Inquiries: privacy@postification.com
General Support: support@postification.com
We will respond to your inquiries within a reasonable timeframe.
For more information about how we handle your personal data, please see our Privacy Policy.